Engagement Director

Engagement Director Position Description

Reports to:

Executive Director

Purpose of Position:

The Engagement Director will create and build relationships within the community and be a champion for Helping Hands in order to recruit potential volunteers and donors. Discern area of engagement for potential volunteers. Engage and follow-up with volunteers with attention to their well-being. Engage with donors.

Duties:

· Create and maintain connections with churches and businesses; communicate opportunities for their community to be involved at Helping Hands as well as financial opportunities.

· Attend different business networking events within the community to represent Helping Hands and communicate our needs and our services. These events are opportunities to recruit volunteers and engage potential donors.

· Provide quality human relations service.

· Revise and implement a volunteer packet and application.

· Interview volunteers to determine their skills and availability.

· Create and implement a Volunteer Training Curriculum.

· Connect volunteers with opportunities that fit their passions and gifts, as well as the needs of Helping Hands.

· Build relationships with volunteers.

· Revise and implement Volunteer Care Plan to care for and maintain current volunteers.

· Monitor volunteers, record, and track volunteer hours.

· Consult with staff to generate and maintain an on-going list of volunteer needs.

· Collaborate with the Executive Director to plan and execute events.

· Collaborate with the Executive Director to recognize and thank donors.

Skills:

· Ability to develop and implement systems.

· The ability to assess processes and procedures and identify if they are successful.

· Excellent communication skills, both written and verbal.

· Strong interpersonal skills.

· Have the desire to build external relationships.

· Empathy for people and an understanding of their needs.

· The capacity to inspire and motivate others.

· The ability to deal with information in a confidential manner and respond with sensitivity.

· Good organizational skills with attention to detail and the ability to manage a variety of tasks.

· Exhibit “follow through” on tasks and goals.

· An ability to maintain records and produce clear written and oral reports.

· The ability to learn software programs, like SalesForce.

· A flexible and non-judgmental approach to people and work.

Hours:

Monday, Tuesday, Wednesday, and Thursday. 9am-5pm (32 hours a week)

Physical Requirements:

· Must have a valid state ID

· Must submit to a background check